Riders
Add your delivery staff, get them on the rider app and help them deliver every order smoothly.
7 guides

Add a rider and get them delivering on day one
Add a delivery rider in the outlet portal, help them install the app and sign in, and use a simple first-day checklist.
3 min readOutlet owners
Install the MiniDrop rider app and sign in
Install the rider app on your Android phone, sign in with the details from your shop, set your own password and go online.
2 min readRidersOutlet owners
Receive a trip and start delivering
See your new trip on your phone, read the stops, pick up the orders at the shop and start the trip.
2 min readRiders
Pick up and deliver an order
Mark an order picked up at the shop, deliver it, and what to do when the customer is not there.
2 min readRiders
Forgot your password? Reset it from your phone
Ask for a reset email in the rider app, open the link on your phone and choose a new password.
1 min readRiders
See where your riders are and who is free
Check which riders are online, see how each rider is doing today and follow a rider on the live map during a trip.
2 min readOutlet owners
Your pay and the Earnings tab
What the Earnings tab shows when you deliver for a shop, and who to ask about your pay.
1 min readRiders
