Skip to content
Orders & dispatch

Put dispatch on a schedule

Let MiniDrop plan trips every few minutes or at fixed times each day, so your queue never waits for you.

3 min readUpdated Outlet owners

On this page

Pressing Dispatch now all day is tiring. A schedule does it for you: MiniDrop plans trips on its own, at the rhythm you choose, whenever orders are waiting. You still approve every route, so you stay in control.

  1. Step 1: Open Configuration

    On the Dispatch page, press Configuration at the top right. A box called Dispatch configuration opens.

    Dispatch configuration box with three choices: No schedule, Every X minutes and Fixed times each day
  2. Step 2: Choose how often

    No schedule means it never runs by itself: you press Dispatch now when orders are queued. Every X minutes runs on a repeating timer. Fixed times each day runs at the times you add.

  3. Step 3: For a repeating timer

    Choose Every X minutes, then press 15 min, 30 min, 45 min or 60 min, or type your own Hours and Minutes.

    Dispatch configuration with Every X minutes selected and quick buttons for 15, 30, 45 and 60 minutes
  4. Step 4: For fixed times

    Choose Fixed times each day. Pick an Hour and Min and press Add. Add as many times as you need, for example one before each delivery slot. Times are in Indian Standard Time (IST). Press the small cross on a time to remove it. You need at least one time.

    Dispatch configuration with Fixed times each day selected, showing hour and minute pickers and a list of scheduled times
  5. Step 5: Press Save

    You will see "Dispatch configuration saved".

What you see after saving#

When orders are waiting, a Next optimization card shows a countdown, the exact time and a line such as "Runs every 30 min while orders are queued". Press Change to set a different time for the next run, or Dispatch now to go sooner. The left menu also shows the countdown under Dispatch.

Dispatch page with a Next optimization card showing a countdown, the next run time and the Dispatch now button

Which rhythm suits you?#

These are starting points, so change them after a week if they do not feel right:

  • Orders come all day and customers are waiting (food, bakery): try Every X minutes with 15 or 30 minutes.

  • You promise delivery slots (grocery, meat and fish): try Fixed times each day, with one time shortly before each slot.

  • Few orders: stay on No schedule and press Dispatch now yourself.

Does it run when there are no orders?

No. It runs only while orders are queued.

Will riders get trips without my approval?

No. You approve every route. See how.

What if no rider is online at the time?

The Dispatch page shows "No outlet riders online" and nothing is planned. Orders stay in the queue for the next run.

Related guideReview, adjust and approve each rider's routeLook at every planned route, change the order of stops if you know better, and approve so the rider gets the trip.Related guidePut dispatch on autopilot (and still stay in control)Let MiniDrop plan trips every few minutes or at set times of day, then just approve. How to choose the right rhythm for your shop.

Type to search all guides.