Reset your password and keep your account safe

If you cannot remember your password, you do not need to call anyone. You can set a new one yourself in about two minutes, as long as you can open your email.

1. 1

   Step 1: Choose Forgot Password?

   On the sign-in page, below the password box, press Forgot Password?.

   

   

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2. 2

   Step 2: Enter your email

   Type the email you sign in with and press Send reset link.

   

   

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3. 3

   Step 3: Open the email

   The page now says "Check your email". The link in the email works for 15 minutes. If it does not arrive, look in your spam folder or press try again.

   

   

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4. 4

   Step 4: Choose a new password

   The link opens Reset Your Password. Type your New Password. Under the box a bar shows how strong it is, and a checklist ticks off each rule: at least 8 characters, one capital letter, one small letter, one number and one special character. Type it again in Confirm Password.

   

   

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5. 5

   Step 5: Press Continue and sign in

   Continue stays pale until the password is strong enough and both boxes match. After it works, sign in with your new password.

Habits that keep your outlet safe#

• Use a password that you do not use anywhere else, and avoid names, phone numbers and birthdays.

• Give every staff member their own login. Here is how.

• Remove staff who leave the same day, from Users.

• Do not send your password on WhatsApp or write it on the shop wall.

• Sign out on shared computers using Logout in the menu under your name.