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Save customer addresses for faster repeat orders

Keep your regular customers' addresses and map pins in one list, so the next delivery takes seconds to create.

3 min readUpdated Outlet owners

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Regular customers should not have to explain where they live every time. Saved addresses keeps each customer's name, phone number, address and exact map pin, so you can start their next delivery with one click.

How addresses get saved#

  • When you create an order, MiniDrop asks "Save this address?". Choose Save this address to keep it.

  • Orders that arrive from your billing software or online store are saved as the customer's main address.

  • You can also add an address yourself, as shown below.

  1. Step 1: Open Saved addresses

    Choose Saved addresses in the left menu. Each customer appears as a card with the name, phone number, address and the date it was last used. A green Primary tag marks the main address for that phone number, and it is listed first.

    Saved addresses page with a search box and a list of customers with their phone numbers and addresses
  2. Step 2: Search for a customer

    Type a name or a phone number in Search name or phone…. The list narrows as you type.

  3. Step 3: Add an address yourself

    Press Add address. Enter the customer's phone number first and press Continue. If you already have this number, the name is filled in for you. Then type the Drop address, set the pin on the map and press Save.

    The Add address box asking for the recipient phone number first
  4. Step 4: Change or remove an address

    On a customer's card, use the pencil to edit, the bin to remove, and the arrow icon (Open in Maps) to see the pin on a map. In the edit box you can change the name, phone and address, search for a place or paste a Google Maps link, and move the pin. Press Update to save.

    The Edit saved address box with name, phone, address and a map with a pin

Use a saved address on a new order#

Open Create order and type the customer's name or phone number. Their saved addresses appear in the list, and one click fills in the whole order. Follow the full guide to creating an order.

If a rider delivers far from a saved pin, MiniDrop shows a yellow banner on this page so you can fix it. Learn how to fix wrong pins.

How many saved addresses can I keep?

The portal shows no limit. The list loads more cards as you scroll.

I removed an address by mistake.

Add it again with Add address, or create a new order for the customer and choose Save this address.

Do customers see my saved list?

No. Saved addresses are only visible to your outlet's users.

Related guideFix wrong customer pins with delivery location mismatchesWhen a rider delivers far from a customer's saved pin, MiniDrop shows both spots on a map so you can correct the saved address in one click.

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